CRM
Organising a business is difficult enough, so we’ve put together a comprehensive, bespoke customer relationship management (CRM) software called Synco with everything franchisees, customers, and coaches need all in one convenient place.
This is the all-in-one business management solution every business wishes they’d had ten years ago. Easy to navigate, with a staggering amount of information, services, business breakdowns, booking options, and just about everything needed to run a Samba Soccer Schools franchise, all at the click of a button.
Make no mistake about it; this is a piece of software that is already transforming how we do business. It has taken the best part of three years to develop fully, but it’s certainly been worth the wait - slashing around 80% of the business admin time, allowing us to just get on with what we love - coaching football, of course.
Synco is a software ecosystem broadly broken into four areas; a website booking system (for customers), Parent Connect Account (for customers), Coach Pro (for coaches), and the main Synco section (for franchisees).
1. Website Booking System
The website booking system is a streamlined software package allowing customers to book classes, camps, etc., and appears on the main website. It’s simple and easy to use, meaning that your customers get from A to B in the shortest possible time. And those conversation rates remain high.
2. Parent Connect account
Parents have got enough on their plates without worrying about trying to keep track of when their child’s football class is and if they’ve paid for next month. With that in mind, we’ve created a dedicated Parent Connect Account section in Synco where parents can log in and find all the information concerning classes, payment, and our loyalty points scheme. It’s also where development and skill progress information can be found, allowing parents to quickly check how their child is doing and what particular skills they will be learning in the future.
3. Coach Pro
Juggling employees who don’t know what they’re doing or where they’re supposed to be going can quickly become a nightmare, which is why Coach Pro has become an indispensable component of the Synco software.
Coach Pro starts with the onboarding process, leading new employees through the various steps needed to get up and running, such as signing contracts, uploading qualifications, purchasing kit, and watching training videos. Once that’s out of the way, coaches can access any information they need directly from the app, such as schedules, the SSS syllabus, training session plans, class registers, music playlists, and customer feedback.
In a nutshell, your coaches shouldn’t need anything else to run a successful football training class apart from this app. If that’s not simplicity, we don’t know what is.
4. Synco
The main Synco area is the real juggernaut of Samba Soccer Schools, where business owners can manage every aspect of their football school and where every other section of Synco migrates its information to. This is a true operating beast if we’ve ever seen one, and it’s here that the vast majority of that 80% cut in admin time comes from.
This is a piece of bespoke customer relationship management (CRM) software that includes everything; bookings, cancellations, customer accounts, reports, to-do lists, email marketing campaigns, social media leads, surveys, coach information, and asset folders for marketing.
We operated without software like this for years, but it’s now impossible to imagine a world without it. An absolute titan that is worth every penny.
Step 1Enquire today
Your Samba Soccer Schools franchise journey begins here. Simply fill out the form below, and we’ll be in touch within 48 hours to answer any questions and get you started on your franchise journey.
